YAHOO: Little help, please

Print Article

Customer service is a thing of the past within some businesses. I have not been able to open my email through Yahoo. I have attempted to correct the problem online to no avail. I have tried calling every number I can find to speak to a live person with no luck. I did call (408) 349-3300 and this is the conversation that I had with the woman representing Yahoo.

I asked her could she give me a telephone number to call for technical problems? She replied, no I cannot. I said I have tried fixing the problem online with no luck. She replied, sorry I can’t help you. I said, I may cancel my service with YAHOO. She said, go ahead. I replied, can I have your name please? She said, I do not give out my name on the phone. I said, can I have your badge number? She said, I don’t have a badge number. I said, may I speak to your supervisor? She said, I have no way to transfer you to a supervisor.

By now I am furious. I said this is absolutely the worst customer service I have ever experienced. Then I said, you are not the CEO of Yahoo to which she replied in a very smart tone, you are right ma’am, I am not the CEO of Yahoo. Then I hung up.

I still do not have access to my emails. Can anybody out there help? I am going to cancel my service…for sure!

VICKY RICHARDSON

Bayview

Print Article

Read More Letters to the Editor

REMEMBER: Our heroes

May 28, 2017 at 5:00 am | Coeur d'Alene Press This day is the day to honor those who died in war. This day is a period of history that we should reflect and dwell upon. To understand the sacrifices of these men and women. That they gave their li...

Comments

Read More

BATHROOMS: Missed the point?

May 26, 2017 at 5:00 am | Coeur d'Alene Press A letter writer May 19 cites examples of transgender bathrooms that have existed on buses, trains and planes for many years. However, her examples highlight bathrooms that only provide for one occupa...

Comments

Read More

CHOPPER: Serenity’s enemy

May 24, 2017 at 5:00 am | Coeur d'Alene Press The quality of life has greatly diminished here in our beautiful area, thanks to the touring helicopter causing noise pollution constantly flying overhead the past two days. Is this the new normal wh...

Comments

Read More

VOTE: Lamenting low turnout

May 24, 2017 at 5:00 am | Coeur d'Alene Press What were you doing Tuesday, May 16? Only 4,323 out of 76,096 people took the time to vote? “It was disappointing but not surprising,” said Kootenai County Clerk Jim Brannon. What a shame that peop...

Comments

Read More

Contact Us

(208) 664-8176
215 N. Second St
Coeur d'Alene, Idaho 83814

©2017 The Coeur d'Alene Press Terms of Use Privacy Policy
X
X