Bill Brooks

If you feel a ‘draft,’ time to take shelter

March 08, 2018 at 5:00 am

There’s a new scam on a big upsurge in our area. It’s called the “bank draft” scam. In many circles, especially overseas, bank drafts have replaced cashier’s checks. The reason is because cashier’s checks, for the past few years, have becom...

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Repository opens many otherwise secret doors

March 05, 2018 at 5:00 am

There’s a state of Idaho website called the Idaho Supreme Court Data Repository. It’s a handy little website. Have you ever heard somebody say “TMI” (too much information)? Well here it is — on the web for us all to peruse. Is your roommate...

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Stubborn is a good ass-et for this mule

March 01, 2018 at 5:00 am

A concerned grandmother called me this week asking if I’d heard of a company called Air Mule. Her adult grandchildren are about to embark on a once-in-a-lifetime backpacking trip to Europe and beyond. It seems the travelers found a service ...

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Those ‘freedom checks’ might just be handcuffs

February 26, 2018 at 5:00 am

Questions and concerns about “Freedom Checks” flooded in last week. Is this a scam? In a word, no, but read on, Macduff*. If you try to research Freedom Checks online, what you’ll find is a massive amount of information, most of which is wh...

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Bill Brooks: Many will call but few are chosen

February 22, 2018 at 5:00 am

Most of the consumer calls I field each week (sometimes 200 or more) aren’t published in this column. Why? That’s a fair question.First, there isn’t enough room in the paper. Addressing a consumer’s issue and writing about that specific iss...

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Bill Brooks: Listen when these experts say ‘no’

February 19, 2018 at 5:00 am

I had the opportunity to speak to a couple of senior citizen groups recently. These people, averaging over 70 years old, are some pretty sharp cookies. Each has decades of experience being a consumer. (Many of my really good weekly consumer...

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Under pressure, gross meals might emerge

February 15, 2018 at 5:00 am

One of the latest culinary fades is the use of pressure cookers. Fifty years ago, pressure cookers were replaced by microwave ovens. Now the circle is complete: The marrying of pressure cooking and computers has given rise to the electric, ...

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Sometimes, that Apple really is rotten, folks

February 08, 2018 at 5:00 am

This is a complicated one; that’s what makes it so dangerous. A local consumer received an email from Apple telling her that she’d been locked out of her account because there had been numerous sign-in attempts. From time to time, this has ...

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Friends and foes of Sears assault Bill’s eyes, ears

February 08, 2018 at 5:00 am

We have a GREAT consumer community here. By the end of the day Monday, I had received more than 30 calls from consumers telling me about their experiences with Sears warranty services, some very good, and some very bad. Many consumers who w...

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Here’s what your Sears warranty is really worth

February 05, 2018 at 5:00 am

Late last year my wife and I upgraded almost all of our appliances, stove, refrigerator and so on, through our local Sears store. We also bought the extended warranties for each appliance. On Friday I called Sears to find out who I would co...

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